SHIPPING & RETURNS

SHIPPING POLICY

Blackwattle Apothecary delivers only within Australian and New Zealand. In Australia we use Australia Post and only charge a flat rate of $15.00 and any orders over $80.00 is free.

In New Zealand, we charge a flat fee of $40.00.

We do not ship internationally.

All orders come with a tracking number which will be emailed to you once the parcel has been posted.

RETURN & EXCHANGE POLICY

We do not refund for a change of mind. If an item is damaged in transit, please take a photo of the original packaging and another photo of the damaged item. Please do not throw it away till the issue has been resolved. Also you need to contact us within 24 hours of receiving the damaged item.

 

Please check that all items received are what you have ordered. If you have received an incorrect item.  

 

When purchasing the item, if you choose authority to leave it means the package will be left at your home without a signature. Blackwattle Apothecary will not be held responsible for any parcels that are stolen or chewed by a dog. Please choose carefully before ticking the authority to leave box.